February 2, 2024

HIPAA & File Sharing: What You Need to Stay Compliant

File Sharing in Healthcare Isn’t Optional, It’s Regulated

Let’s be honest—HIPAA compliance isn’t the most thrilling topic. But if you work in healthcare or handle patient data, it’s non-negotiable. And one of the biggest ways companies unknowingly break HIPAA? File sharing.

We’re talking emails with attachments, shared Google Drive folders, USB drives (yes, still!), or worse—sending files over unencrypted platforms. These are all high-risk unless you’re using HIPAA compliant file sharing tools.

According to the U.S. Department of Health and Human Services (HHS), more than 80% of data breaches in 2023 involved hacking or IT incidents, and most involved compromised file access.
🔗 Source: U.S. Department of Health and Human Services — HIPAA Breach Notification Rule

As a cybersecurity expert and founder of Encryptasafe, I’ve worked with healthcare providers, clinics, and vendors. Most of them don’t realize they’re sharing files the wrong way until it’s too late. But HIPAA compliance isn’t just about rules—it’s about protecting people.

In this post, we’ll make it easy. No jargon. No legalese. Just real talk about how to share patient data securely and stay on the right side of HIPAA.

What HIPAA Actually Says About File Sharing

Let’s start with the basics. HIPAA (the Health Insurance Portability and Accountability Act) sets the national standard for protecting sensitive patient data—also called Protected Health Information (PHI).

If your business handles PHI—whether you’re a hospital, telehealth startup, dentist, or even a billing company—you must follow HIPAA’s rules for how that information is transmitted, stored, and accessed.


🔍 What does HIPAA require for file sharing?

  • Encryption: Any file transferred electronically must be encrypted both in transit and at rest.

  • Access Controls: Only authorized users should be able to view or download shared files.

  • Audit Logs: You must track who accessed what, when, and where.

  • Breach Notification Protocols: If data is exposed, you have strict deadlines for reporting.

So yes, sending a PDF over Gmail is a violation unless it's encrypted end-to-end and meets these standards.

🔗Source: U.S. Department of Health and Human Services — HIPAA Security Rule Summary 

The tricky part? HIPAA doesn’t tell you what specific tool to use. That’s up to you. The good news? Solutions like Encryptasafe do the heavy lifting—encrypting your data with AES-256, providing file drop pages, audit logs, and compliant access control built right in.

The Hidden Risks of Everyday File Sharing Tools

Here’s the truth: Most tools you use every day aren't HIPAA compliant out of the box. Google Drive, Dropbox, Slack, and Outlook aren’t inherently secure unless configured correctly—and even then, they're risky.


🚫 Common file-sharing mistakes:

  • Sending files through unencrypted email

  • Sharing links to cloud storage with “Anyone with the link can view” enabled

  • Failing to log access history or modifications

  • Allowing multiple users to use the same credentials

  • Forgetting to revoke access to terminated staff or vendors

These gaps can lead to accidental disclosures, which HIPAA treats as serious violations—even if there was no malicious intent.

“You don’t need to be hacked to be non-compliant,” I often tell clients.
“You just need to forget to click one security setting.”

Even if you use HIPAA-covered platforms like G Suite or Microsoft 365, you’re still responsible for how they’re configured and used. That’s where purpose-built tools come in.

Encryptasafe eliminates this complexity by offering a platform designed for secure file sharing for healthcare providers, including:

  • Encrypted file drop pages for patients or partners to securely send sensitive files

  • Company-branded portals for professional presentation and patient trust

  • Automatic logging and role-based access for audit-ready compliance

One tool. One source of truth. Full HIPAA alignment.

Features You Need in a HIPAA Compliant File Sharing Solution

When evaluating tools, look for these HIPAA file sharing best practices and built-in features:


✅ 1. End-to-End Encryption

Ensure your files are encrypted during upload, in storage, and during download. AES-256 is the gold standard (used by Encryptasafe).


✅ 2. Access Controls & Role-Based Permissions

Every user should only see what they need to. Encryptasafe lets you assign permissions by role (doctor, admin, billing, etc.).


✅ 3. Secure File Drop Pages

Patients and external partners often need to send you documents. With Encryptasafe’s File Drop Pages, they can do so without needing accounts, and everything is encrypted.


✅ 4. Full Audit Trail

HIPAA requires full visibility into who accessed PHI and when. Encryptasafe logs every file interaction and generates reports automatically.


✅ 5. Branding & Trust

Patients are more likely to trust portals that look and feel professional. With Encryptasafe, you can use your own branding and domain for file exchange.


✅ 6. Breach Protocols & Logging

Encryptasafe keeps a log of every transaction—so if an incident happens, you’re prepared with proper documentation.

How Encryptasafe Makes HIPAA File Sharing Effortless

As someone who’s worked with dozens of healthcare clients, I built Encryptasafe to do what most tools don’t: combine compliance with ease.

With Encryptasafe, you’re not configuring tools to be secure. It’s secure by design. Here’s how it works:

  • Encrypted File Sharing: Every file is encrypted with double-blind AES-256. Not even our team can access your data.

  • Secure Messaging: Replace email attachments with encrypted messages and uploads.

  • File Drop Pages: Let patients or third parties send files via a branded, secure portal.

  • Audit Trail & Reporting: Log every access, download, and edit.

  • Branding & UX: Deliver a patient-facing experience that builds confidence and trust.


And it’s all done in a single platform—no extra plug-ins, no IT team required.

🔐 Quote from Robert Gillett, Founder:

“Encryptasafe was built on the idea that healthcare security should be invisible and invincible. You focus on care—we’ll handle compliance.”

Whether you’re a small clinic or a fast-scaling telehealth startup, Encryptasafe adapts to your workflow while keeping you 100% HIPAA compliant.

Compliance Shouldn’t Be Complicated

Here’s the thing—HIPAA doesn’t expect you to be a cybersecurity expert. But it does expect you to use tools that are secure, transparent, and proactive.

File sharing may seem like a background task, but in healthcare, it’s one of the most common sources of breach. The cost? On average, a single healthcare data breach costs $10.93 million.
🔗 Source: IBM Cost of a Data Breach Report 2023

Don’t wait for a compliance audit or breach notice to upgrade your process. With Encryptasafe, you can turn HIPAA from a checklist into a business advantage—protecting patient trust, avoiding fines, and looking good doing it.


🔒 Ready to simplify compliance and secure your patient data?

Start protecting your company’s most valuable asset today.

Protect Your Business Today

With the average cost of a data breach reaching $4.24 million, investing in a reliable cybersecurity solution is not just prudent—it's essential. Encryptasafe empowers your business with the tools needed to protect one of its most valuable assets: its data.