Frequently Asked Questions

Have questions? We've got answers to help you get started with Encryptasafe.

Is Encryptasafe compliant with regulations like GDPR and HIPAA?

Yes. Encryptasafe is fully designed to help businesses comply with GDPR, HIPAA, and other data protection laws. It offers features like encrypted file storage, secure communication, full audit trails, and zero-trust architecture that support regulatory compliance.

How does Encryptasafe protect my data?

All data is encrypted using AES-256-bit encryption—one of the strongest encryption standards available. With double-blind encryption and zero-knowledge architecture, not even Encryptasafe can access your files or messages. Additionally, your data is double encrypted - first on the Encryptasafe application and again on the Google Cloud Infrastructure.

Is it easy for my clients or team to use?

Very easy. Encryptasafe was built for users of all technical levels. File drop pages, encrypted messaging, and secure sharing are intuitive and don’t require any special software or training.

What happens if I lose access to my account or encryption keys?

Because of our zero-knowledge policy, only you have access to your data. We highly recommend using multi-factor authentication and secure key backup processes.

How is this different from services like Dropbox or Gmail?

Encryptasafe is purpose-built for secure business communication. Unlike general-purpose platforms, it combines encrypted file storage, secure messaging, compliance support, and detailed audit logging—all under one roof.

Is there a limit to how many users or files I can add?

No hard limits. Encryptasafe is fully scalable thanks to Google Cloud Infrastructure, so you can grow from a small team to enterprise scale without changing providers or upgrading to a new system. The Business plan has3 users and 500 GB storage, First Class plan has 3 users and 800 GB storage, and the Run On Your Own Cloud plan has unlimited users and unlimited storage. Choose the plan that works best for your needs.

What is the maximum file size that can be sent?

It depends on your plan:
Business plan max file size is 5 GB
First Class plan max file size is 20 GB
Run On Your Own Cloud plan max file size is 20 GB

Can I white label Encryptasafe?

Absolutely. You can white label and have a custom domain with the Run On Your Own Cloud plan

Do I need to install anything to use Encryptasafe?

No. Encryptasafe is entirely cloud-based and works from any modern web browser—no downloads, no plugins, and no setup headaches.

Can I try Encryptasafe before committing?

Yes. We offer a 30 day risk-free trial on your first month so you can explore Encryptasafe’s features, test it with your team, and see the benefits before fully committing.

Protect Your Business Today

With the average cost of a data breach reaching $4.24 million, investing in a reliable cybersecurity solution is not just prudent—it's essential. Encryptasafe empowers your business with the tools needed to protect one of its most valuable assets: its data.

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Frequently Asked Questions

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